WhatsApp Accuses Russia of Blocking Service to Promote 'Super-App'
The Struggle for Digital Sovereignty in Russia
In a significant move that has raised concerns about digital freedom and surveillance, Russian authorities have been actively working to restrict access to Western messaging platforms. This effort is aimed at pushing users towards a state-backed alternative called MAX, an app modeled after China’s WeChat. The actions taken by the Kremlin have sparked alarm among international tech companies like WhatsApp and Telegram, who argue that such restrictions undermine user privacy and security.
WhatsApp, one of the world's most popular messaging services, has accused Russian authorities of attempting to fully block its service. According to the company, this move is intended to drive Russians toward a state-owned app, which it claims is used for surveillance purposes. In a statement, WhatsApp emphasized the importance of private and secure communication for over 100 million users in Russia. The company stated, "Trying to isolate over 100 million users from private and secure communication is a backwards step and can only lead to less safety for people in Russia." It added, "We continue to do everything we can to keep users connected."
The situation escalated when Russia removed the technical internet records that connect platforms such as WhatsApp, YouTube, and Facebook to their underlying IP addresses from the national system. These records function like an address book for the internet, guiding users' devices to find apps or websites. Without them, these services cannot be accessed from within Russia unless users resort to a virtual private network (VPN).
Previously, Russia had already restricted video and voice calls on WhatsApp in August, slowing down other functions that now work only via a VPN. This restriction has significantly impacted user experience and accessibility.
In a video published by state news agency TASS, Kremlin spokesman Dmitry Peskov mentioned the possibility of reaching an agreement if Meta, the parent company of WhatsApp, entered into dialogue with the Russian authorities and complied with the law. However, he warned that if Meta maintains an uncompromising position, there would be no chance of resolving the issue.
The Rise of MAX: A State-Backed Alternative
The Kremlin has been promoting MAX, a state-run "super-app" modeled after China's WeChat. This initiative comes as the government has been restricting access to foreign messenger services, which it has less control over, since the February 2022 invasion of Ukraine. Critics argue that MAX leaves users more vulnerable to surveillance by Russia's security services.

MAX not only offers messaging capabilities but also hosts government services, enabling document storage, banking, and other public and commercial programs. State employees, from officials to teachers, have been instructed to use the app, while property management companies are now required to communicate with residents through the service.
Roskomnadzor, the state communications regulator, claimed in December that it was taking new measures to gradually restrict WhatsApp. The regulator accused the platform of continuing to violate Russian law and being a platform used "to organise and carry out terrorist acts on the territory of the country, to recruit their perpetrators and to commit fraud and other crimes."
Challenges for Other Messaging Apps
Telegram, another popular messaging app owned by Russian-born billionaire Pavel Durov, has also faced efforts to limit its access. Roskomnadzor recently restricted access to Telegram for failing to comply with Russian laws requiring personal data to be stored locally. Russia blocked voice and video calls via Telegram in August.
Durov criticized the actions taken by the Russian government, stating, "Russia is restricting access to Telegram in an attempt to force its citizens to switch to a state-controlled app built for surveillance and political censorship." Despite these restrictions, Telegram remains available via VPN.
Other Western messengers and services, including Snapchat, Apple's FaceTime, Discord, Viber, and Signal, have all been blocked in Russia, creating a vacuum in the market that MAX aims to fill.
Implications for Digital Freedom
The ongoing efforts by Russian authorities to restrict access to Western messaging platforms highlight the broader implications for digital freedom and surveillance. As the government pushes for greater control over digital communication, users face increasing challenges in accessing secure and private communication tools. The rise of MAX underscores the growing influence of state-backed technologies in shaping the digital landscape in Russia.
As the situation continues to evolve, the international community remains watchful of how these developments will impact digital rights and freedoms in the region. The balance between national security and individual privacy remains a critical issue, with far-reaching consequences for users across the globe.